CONTACT US

We're here to help you shine.

Have a question about our products, your order, or anything else? Our team is here to help you with care and expertise.

Fast Response

Fast Response

We reply within 24 hours

Trusted Support

Trusted Support

Friendly & expert assistance

Global Service

Global Service

Supporting customers in over 50 countries

Send us a message

Other ways to contact us

Customer Support

Available Mon-Fri, 9AM - 6PM colwayinternationalsupport@com

Head Office

Calle Example 123 Madrid, 28001, Spain

Returns & Orders

Questions about your order? colwayinternational.com

International Inquiries

Shipping to EU countries colwayinternational@.com

Our offices around the world

COLWAY is present in more than 50 countries with a growing network of partners and distributors.
VIEW ALL COUNTRIES

Frequently Asked Questions

How can I track my order?

You can track your order using the tracking information provided after your order has been shipped.

What is your return policy?

Please review our return policy for information about eligible returns and exchanges.

How long does delivery take?

Delivery times depend on your location and the shipping method selected at checkout.

How can I choose the right product?

Our team is here to help you find the products that best fit your beauty routine.

Customer Service Department

Katarzyna Potocka

Katarzyna Potocka

Logistics Manager

Jowita Robakowska

Jowita Robakowska

Customer Service Manager

Sylwia Patek

Sylwia Patek

Chief Operating Officer

Anna Okroy

Anna Okroy

Customer Care Assistant

Need Help Choosing a Product?

Our beauty experts are here to help you find
the right solution for your routine.

CONTACT OUR TEAM